Add and manage members

last updated at: 24 Sep 2026

Members are the people with full accounts on your Eigen server. You manage them from the Users page in Admin. You need an admin or owner role to do any of this.

Add a member

  1. Open Users in Admin.
  2. Click the + button in the toolbar.
  3. Fill in the Name, Username, and Password fields. The username becomes the person's email address on your mail domain.
  4. Set the Role: Member for a regular account, or Admin to give the person admin access.
  5. Click Create.

The account is ready immediately. Share the email address and the temporary password with the new person so they can sign in. They can change their password after logging in.

Change a member's role

  1. On the Users page, click the person's name to open their detail panel.
  2. Under Role, open the dropdown and choose Admin or Member.
  3. Click Save.

The change takes effect straight away. Owners cannot have their role changed this way.

Reset a member's password

You can set a new password for any non-owner member, for example if they are locked out.

  1. Click the member's name to open their detail panel.
  2. Click the key icon in the toolbar to open Reset password for [name].
  3. A new password is pre-filled. You can replace it with your own if you prefer.
  4. Click Reset password.

The dialog generates a random password. The reset signs the person out on every device, and their app passwords stop working, so they add new ones in their mail, calendar and file apps. Share the new password with them securely. They can change it themselves from Security settings after signing in.

Only the owner can reset the owner's password here. Whoever runs the server can also reset it with ./eigen reset-password and the owner's address.

Remove a member

Deleting a user permanently removes their account, files, emails, contacts, and calendars. This cannot be undone.

  1. Click the member's name to open their detail panel.
  2. Scroll to the Danger zone section at the bottom.
  3. Click Delete user.
  4. Read the confirmation and click to confirm.

The account and all associated data are deleted. Owners cannot be removed this way.